Get help
Reach the help desk your way
Submit a request online, send an email, give us a call or stop by our office in Glenn L. Martin Hall.
Online
Use our help request site to describe the problem. You'll get updates as we work on it.
Email us with a short description of the problem and the computer or room involved.
Phone
Call during business hours to talk with a member of the help desk team.
Walk-in help
Location: 0123 Glenn L. Martin Hall
Hours: Monday to Friday, 8 a.m. to 5 p.m.
Bring your device if you can. It helps us solve the problem faster.
After hours
[TO DO: add what to do after hours or for urgent problems]
Tips for a faster fix
- Tell us what you were trying to do and what happened instead.
- Include any error message, word for word or as a screenshot.
- Mention the computer name or room number, if you know it.
- Let us know how urgent it is and the best way to reach you.